What information about you is collected on our Website?
We collect information that identifies you or can be used to identify or contact you (“Personally Identifiable Information”). This may include your name, address, email address, telephone number and billing and credit card information.
You do not have to provide us with any Personally Identifiable Information to visit our Website. However, if you choose to withhold requested information, you may not be able to purchase our products online.
Where and when information is collected on our Website
We may collect Personally Identifiable Information from you in different manners and at different places on our Website, such as when you purchase from our Store; or make a donation; or post a comment to a blog entry on the Website. We will collect Personally Identifiable Information from you only if you voluntarily submit such information to us.
Use of information that we collect
In general, we use the information collected on our Website to help us understand who uses our Website, to improve our Website, and to collect payments you made in our Store. On occasion, we may send you information on new products, new blogs, or upcoming events. However, if you do not wish to receive E-mailed marketing messages from us, please let us know by sending an E-mail to us.
When we disclose information to third parties
We may disclose your Personally Identifiable Information if we believe in good faith that we are required by law to do so. We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to protect the safety and/or security of our users, our Website, or the general public.
We may employ independent contractors, vendors or suppliers (collectively, “Outside Contractors”) to provide specific services and products related to our Website or products, such as providing credit card processing and fraud screening, and fulfilling purchase orders.
If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. We cannot ensure the security of any information you choose to make public in a comment. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in comments.
Is the information we collect secure?
We strive to secure transmission of your Personally Identifiable Information from your computer to our servers through industry-standard techniques. To help ensure the integrity and privacy of the Personally Identifiable Information you provide via the Internet at the time you purchase any product or donate online, the above mentioned third party e-commerce partners (including Payfast.co.za) provide Secure Socket Layer (“SSL”) digital security. Only employees who need access to your Personally Identifiable Information to perform a specific task or function are granted access to such Personally Identifiable Information. Notwithstanding the foregoing, no employee of the organisation will have access to your credit card information provided through this Website.
Notwithstanding the foregoing, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.
Choices that I have regarding the collection, disclosure and distribution of Personally Identifiable Information
Updating and correction your Personally Identifiable Information
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us on our systems. The need to back up our systems to protect information from inadvertent loss means that a copy of your Personally Identifiable Information may exist in a non-erasable form that will be difficult or impossible for us to locate. After receiving your request, all Personally Identifiable Information stored in databases we actively use and other readily searchable media will be promptly updated, corrected, changed or deleted as appropriate.